BitMAM Capital Trading Conditions

The following terms and conditions form an integral part of your agreement with BitMAM Capital and shall be read carefully;
BitMAM Capital does not bear any liability for clients who fail to comply with these Terms and Condition of trading.
For legal issues, contact us

BitMAM Capital Broker offers clients competitive spreads on all instruments, but may rarely make small increases on some or all instruments; ensuring that it provides the best available market conditions and tightest spreads, since one of our most important objectives is to ensure that your orders are executed at the best market price and that you get the tightest spreads available.

BitMAM Capital allows clients to open positions in the opposite direction of previously opened positions in the trading account, to reduce loss and to decide later when to enter the market. Hedging an instrument by its corresponding Future OTC contract is forbidden (for swap-free accounts), because this represents an attempt to take advantage of the swap free facility and gain profits from swaps, one direction of this kind of hedge must be closed immediately. If the client fails to take action to avoid such practices, BitMAM Capital will, unfortunately, be required to close or take other action (by deducting the swaps retroactively or any other means) on these accounts without further notice. Hedged positions will be held in the trading account without affecting the required margin value, since the required margin is calculated for each instrument according to the net positions opened at a specific moment.

Order Types
following orders may be given by the client:

  • OPEN - to open a new position
  • CLOSE - to close an open position
  • PARTIAL CLOSE - to close a part of an open position at the current market price and keep the remaining lots (part) floating.
  • MODIFY - to add, remove, edit orders for Stop Loss, Take Profit, Buy Limit, Buy Stop, Sell Limit, Sell Stop.
  • CLOSE BY - in case hedging is allowed.
  • Multiple close - to close-hedged positions on a specific instrument
  • Market orders - orders sent from the client terminal either by the client himself or a plug-in hooked to the client terminal (Expert Advisor), to buy or to sell an instrument at the current market price displayed on the market watch.
  • Pending orders - this kind of order can be set in the same way used for market orders; but at prices predicted by the trader and may be achieved in the future, like limit, stop, and entry orders.
  • All pending orders are guaranteed according to the fair market value.
  • All pending orders are good till cancelled (GTC), unless the client places an expiry time and date on entry orders, or in the event that the financial instrument expires.
  • All pending orders must be placed with respect to the rules appearing in the contract specifications for each instrument.
  • Once pending orders are in the process, the system will reject any cancellation or modification attempted during that time.
  • Pending order conditions may vary during hectic market conditions.
  • If the market opens with a break off after a weekend or holidays, upon release of important economic and political news, or in the case of force majeure events; orders (sell stop, buy stop, stop loss) are fulfilled at the first available prices in the market.
  • Even though such situations are not frequent, please be cautious when leaving pending orders for weekends and holidays.
  • Placing stop orders prior to the release of financial news is not permitted, such orders may be rejected, deleted or filled at the best available market prices at that time.

All future trades are classified as market orders, and will be executed according to the market prices provided from its corresponding exchange at the time of execution; in addition, exchange fees may apply. Rollover: Futures-OTC contracts will not be rolled over automatically, neither accepting rollover requests from clients; in the case of any client need to rollover a future-otc position/s, open positions on the current contract can be closed and reopened at the next nearby future-otc contract before the last trading day for each contract. Available Futures instruments:

  • Indices
  • Commodities
  • Energies
Where margin, contract size, and general contract specifications are displayed in the Markets Section of the website, and updated periodically.

Shall mean a ratio in respect of Transaction Size and Initial Margin, 1:100 ratio means that in order to open a position, the Initial Margin required is one percent of the original contract value. The 1 (one) standard lot size is the measurement unit specified for each CFD contract. The possible choice of a leverage rate ranges from 1:1 up to 1:500 depending on the type of the CFD, the amount of trading volume active in the account and at the Company's discretion. At the opening of the Client Account, the leverage rate is set at 1:30 by default. The Client may change the leverage of his Client Account by contacting the Company. The Company has the right to allow a change to the Client Account leverage at the Company's discretion. In addition, the Company may, at its discretion, change the Client Account Leverage without any prior notice to the Client. Regardless of your account type or the amount of equity you have in your account, the leverage you will be allocated to trade with will be determined by the amount of trading volume you have in active use at any given time. The default leverage on all accounts is 1:30 based on CySEC regulation. Higher leverage will be available only upon client's request and will be executed at our sole discretion. Professional accounts will be handled individually and may not follow the above leverage rules. Utilizing a high level of leverage may extend your trading possibilities and lead to larger gains as well as higher risks; risks might be reduced by following a strict trading strategy at the opening and closure of your transactions. For further information, please talk to a Live Support Representative, or view details in the Contact Us page.

Trading Hours
BitMAM Clients can execute trades 24 hours a day from 00:05 on Monday until 23:30 on Friday (Cyprus Time), except for some instruments which halt at different times such as a break; the trading schedules and more specific information on each instrument is available through our website or within the MT4 platform. We are required to perform maintenance on our servers each night from 23:58 to 00:02 EET ( Eastern European Time ). During this time all trading is halted on the platform.

System Failure
In case of system failure, which may result in a failure to execute an order according to client instructions or failure to execute an order at all; whether it was a scheduled routine system maintenance or server update, or an emergent disconnection by power or network failure or any other reason; clients are kindly advised to contact the dealing desk for any enquiries.

The client acknowledges that from time to time the Company might pay a fee, commission or provide non-monetary benefits to third parties, in addition to the normal fees and commissions paid by the client. The client agrees that a reference fee may be paid to certain business consultants and introducers who introduce new clients to the Company and help to conclude and maintain the relationship between the Company and these clients. The client accepts that such inducements may be calculated based on several criteria, as for example, according to the trading volume of the client or the hits from the website and/or other digital media channels. Further information on the fee, commission, non-monetary benefit can be provided by the Company upon the client’s request.

Inactive/Dormant Account
Any account(s), held with BitMAM, without any trading activity and/or accounts that are inactive and or remain non-operational and/or holding zero balance/equity for a period of six (6) months and more, are considered by BitMAM to be Dormant accounts. Such dormant accounts will be subject to relevant charge/cost(s), relating to the maintenance/administration of such accounts. When an account is classified as dormant BitMAM has the right to charge an ‘inactivity fee’ of 20 USD, 20 EUR, 20 GBP or 20 PLN (depending on the base currency of the account holder) per month, which will be charged and debited from the balance of the specific account until the account holder has the required funds available and/or until a zero balance/equity is reached. Such an ‘inactivity fee’ shall not in any case give a minus balance to the account. Any Dormant account which continues to be dormant for a total period of twelve (12) months, is considered to be Closed on the first day after twelve (12) months of no transactions. Both Dormant and Closed accounts will be frozen immediately, and the account holder will not be permitted to undertake any further transaction in such Dormant or Closed account. In order for a Dormant or Closed account to be re-activated the account holder shall proceed with BitMAM' KYC/CDD procedures and by funding his account and conducting at least one (1) trade with the Company.